Helpline

BC Non-Medical COVID-19 Hotline 1-888-COVID19 (268-4319)

  • Unclaimed
  • 7:30 a.m. to 8 p.m. Daily
  • British Columbia

Service providers at the new phone line will help answer questions about travel recommendations, social distancing, and what kinds of support, resources and assistance are available from the provincial and federal governments.


The new hotline was created to alleviate pressure on the province's existing health line, 811. This is still where British Columbians can call to reach health professionals and if they are experiencing symptoms related to COVID-19 or any other health-related issue.


The new hotline, which can be reached by calling 1-888-COVID19 or 1-888-268-4319, will be staffed from 7:30 a.m. to 8 p.m. every day with information available in more than 110 languages.

Contact: 18882684319